By ITinaGhetto - 15 Jul 2011
VNC Manager shows red dot for "ping"; ping gets reply OK in CMD box. The results are inconsistent and misleading. What's with VNC Manager that it insists on red dot when CMD ping works.
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By Yury Averkiev (s-code) - 16 Jul 2011
Hello, are you pinging LAN or WAN computers? In case of slow networks the "red" status could be shown because a remote computer didn't reply to the ping request with the the maximum timeout period.
The timeout value can be adjusted via Tools \ Options \ Per Configuration Settings \ Registered Computers Status Check \ Scan Timeout
Should you continue to experience the problem, please email to support@. Please ZIP and attach content of the following folder: %USERPROFILE%\Application Data\SmartCode Solutions\VNC Manager\
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