Has something changed with the way "Execute Remote Command" works?  It has been working great for many years for us but now I am experiencing issues.  So what is happening is I go thru the process of running something like robocopy for instance or even a simple "dir c:\", but when the output screen pops up is blank.  When checking to see if the command did the work, nothing ran on the remote system.  Please help as this was one of the most amazing functions that smartcode has.  Am I doing something wrong?  Is there something that I can do to troubleshoot this if it is environmental?

Thank you for your help.

We did change the implementation of the remote exec. The new implementation, unlike the previous version, is capable of capturing output from, for example, a PowerShell script, which the previous implementation couldn't. But I guess looks like there is a room for improvement. Please open a support ticket via https://support.s-code.com Please include the following information about the remote computer: The OS and the OS version, if the UAC is enabled, OS version of the computer on which SmartCode VNC Manager is running. 



Regards,

Hi David, I was able to reproduce this behavior with dir command. The good news is that there is a workaround, instead of using specifying "dir.exe c:\" as the command, you can specify "cmd.exe /c dir c:\". In this case the output will be captured. 

I cannot reproduce the issue with robocopy. The current version of SmartCode VNC Manager captures the output correctly.

------------------------------------------------------------
Computer address: qaws16.smartcode.dev
------------------------------------------------------------
  Executing remote command. Please wait...

COMMAND OUTPUT BEGIN----------------------------------------

-------------------------------------------------------------------------------
 ROBOCOPY  ::  Robust File Copy for Windows          
-------------------------------------------------------------------------------
Started : Saturday, February 9, 2019 6:52:16 PM
 Source : c:\temp\
  Dest : c:\temp1\
  Files : *.*
     
Options : *.* /DCOPYA /COPYAT /R:1000000 /W:30
------------------------------------------------------------------------------
           0    c:\temp\
------------------------------------------------------------------------------
     Total  Copied Skipped Mismatch  FAILED  Extras
  Dirs :   1   0   1   0   0   0
 Files :   0   0   0   0   0   0
 Bytes :   0   0   0   0   0   0
 Times : 0:00:00 0:00:00        0:00:00 0:00:00
 Ended : Saturday, February 9, 2019 6:52:16 PM


COMMAND OUTPUT END------------------------------------------


Regards,