I have a question ~ this is serious..


I have a question ~ this is serious..

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hyo haeng
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Last Active: 2 Years Ago
Posts: 4, Visits: 40
Hi ~

we have been using 'VNC Viewer ActiveX' module

we have a problem recently that is 'scvncctrl.dll'  crash..

problem occur on connect or disconnect 

we analyze the my program dump file.

crash position is inside scvncctrl.dll.

I saw article 'ViewerX Version 3.5.x crashing on connect/reconnect/disconnect'

we use 3.5.6.0 version

vnc server is UltraVnc server.

Do we need to upgrade scvncctrl.dll ?

I attach dump file and pdb..

check please...

I wait for a reply.





 
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2 Years Ago by hyo haeng
Yury Averkiev (s-code)
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Last Active: 7 days ago @ 10:28 PM
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Hi,
please upgrade to the latest 3.6.2 release. It has the crash problem fixed. Before upgrading, please check that your ViewerX license covers the latest release. You can email to support@ if you have any questions.

http://www.s-code.com/App_Themes/Default/images/blue_line.gif
Kindest Regards,
SmartCode Solutions Support


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