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Group: Forum Members
Last Login: Thursday, September 09, 2010
Posts: 13,
Visits: 51
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Hello,
First of all, sorry for my english !
I updated my computers list (40) by pressing "CTRL+ MAJ + U" (Scan for installed VNC distrib). I got 5 results.
On these ones I updated by pressing "CTRL + U" (Check VNC/RDP/SSH server status).
OK? Here is the result :
***
 ***
The 2nd one and the 4th one are servers and get a denied access message. That's quite normal.
The 1st status icon is VNC. I'm actually working on the 1st PC in the list, as we can see, a repackaged VNC install has been pushed on this workstation. The service is running, I can see "Winvnc" process in Tskmgr.
Why is the icon red ?
My configuration : VNC Manager 5.5.21.1 + Win XP Pro SP3
Thanks. Best regards.
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Post #3154
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Group: Administrators
Last Login: 2 days ago @ 8:06 AM
Posts: 1,686,
Visits: 3,175
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Why is the icon red ?
I've two ideas:
1) VNC server is blocked by a firewall. Ctrl+Shift+U command uses WMI to access a remote computer. So it could be that the firewall on the remote PC has WMI (RPC) ports open, but not VNC
Try to run telnet.exe REMOTE_COMPUTER_IP 5900
If VNC server is up and running you will see a text line starting with RFB XXX.XXX
2) VNC status updater couldn't establish connection to a remote computer within timeout period. Try to increase the timeout via Tools \ Options \ Server Status Check \ Scan timeout.
Kindest Regards,
SmartCode Solutions Support
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Post #3155
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Group: Forum Members
Last Login: Thursday, September 09, 2010
Posts: 13,
Visits: 51
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Hello,
1) I get a connection error. Telnet is disabled/not installed on every PC, as far as I remember.
2) No need to increase timeout, the PC is running both client and server ...
It still displays the wrong way ....
Should telnet be enabled on the host to get a correct result ?
What else ?
Thanks a lot.
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Post #3156
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Group: Administrators
Last Login: 2 days ago @ 8:06 AM
Posts: 1,686,
Visits: 3,175
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telnet xxxx 5900 will establish connection to a port on which VNC server is listening.
If VNC server is there you will see a handshake string RFB XXX.XXX
But of cause you won't be able to use the telnet client. It's just a convenient way to check if the VNC server is not blocked by a firewall.
Kindest Regards,
SmartCode Solutions Support
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Post #3157
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Group: Forum Members
Last Login: Thursday, September 09, 2010
Posts: 13,
Visits: 51
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Hello,
Windows firewall is disabled on every PC, replaced by Kaspersky Anti-virus. VNC seems not to be blocked cuz I can connect to the host from another PC on the network ...
What settings should I check ?
Should I configure any exclusion rule in KAV or whatever ?
Thanks a lot. Keep trying to make it better ...
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Post #3158
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Group: Administrators
Last Login: 2 days ago @ 8:06 AM
Posts: 1,686,
Visits: 3,175
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Are you able to connect to the computers in question via the VNC Manager's builtin VNC viewer?
Kindest Regards,
SmartCode Solutions Support
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Post #3159
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Group: Forum Members
Last Login: Thursday, September 09, 2010
Posts: 13,
Visits: 51
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Yes I'm able to connect to the host via VNC Manager's Viewer. No problem in View-only or normal mode. That's why this display bug pisses me off. Host is running WinVNC and is reachable.
I use a DSM plugin : SecureVNC.
PCs are in a domain.
Default port has been changed : 9500
Any idea ?
Thanks.
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Post #3160
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Group: Administrators
Last Login: 2 days ago @ 8:06 AM
Posts: 1,686,
Visits: 3,175
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SecureVNC - this is the reason. Currently status updater may not show the status correctly if connection uses MCRS4 or SecureVNC plug-in. This functionality should be implemented in one of the upcoming builds.
Kindest Regards,
SmartCode Solutions Support
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Post #3161
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