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Group: Forum Members
Last Login: Wednesday, March 24, 2010
Posts: 2,
Visits: 19
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Question,
I manage multiple clients and have installed vnc manager successfully on the client's servers. I have transferred the Registered computer config files to my local machine so I can directly remote into client machine via vpn connection.
While on the server, I can scan and see who's logged in and what version of VNC is installed on client's environment. But on my local machine (while connect via vpn), the vnc manager does not give the correct server status, and all show up red . I have checked my vpn connection settings, and used the default gateway, and added the dns ip address of the client environment, but the issue still happening. Any help will be greatly appreciate it.
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Group: Administrators
Last Login: Tuesday, May 22, 2012
Posts: 1,625,
Visits: 3,047
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Hi,
most probably you should increase the Timeout value used for scanning and status updates. By default the VNC Manager uses 800ms timeout, which is more than enough for local connections but in case of a VPN connection it could be too short. The server status check timeout can be set via Tools \ Options \ Server Status Check \ Scan timeout.
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SmartCode Solutions Support
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Group: Forum Members
Last Login: Wednesday, March 24, 2010
Posts: 2,
Visits: 19
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Thanks for your response, I tried that but same results.
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