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Problem with Check VNC/RDP/SSH Status Expand / Collapse
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Posted 9/2/2009 5:54:38 AM
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Hello,

i´ve got the problem in 5.08, that the button for the vnc server status is not working.
Every single computer is shown with the red status light for the vnc server, even when i already connected to the machine
Doesn´t matter what version of vnc is running on the remote computer, tightvnc or uvnc....
Post #2676
Posted 9/2/2009 6:35:14 AM
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Any update on the status check issue? Still not working in Version 5.0.8.0.

Thanks!
Post #2677
Posted 9/2/2009 7:27:10 AM


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Hello, i´ve got the problem in 5.08, that the button for the vnc server status is not working.
Every single computer is shown with the red status light for the vnc server, even when i already connected to the machine
Doesn´t matter what version of vnc is running on the remote computer, tightvnc or uvnc....

Could you double check what update timeout value your VNC Manager is using? Im wondering if the problem is caused by the timeout being set to too low value.
Tools->Options->Server Status Check->Scan timeout.



Kindest Regards,
SmartCode Solutions Support

Post #2678
Posted 9/4/2009 7:44:28 AM
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I have also updated to 5.08 and still have the same problem. I selected 188 workstations and only 31 of them reported correctly. I increased the timeout from 800ms up to 1000ms, then to 1500ms, then to 3000ms. At 3000ms, some would report status, some would not. I restarted the manager and just selected 5 from the ones that did not report.....all reported normally.

For S&Gs, I entered 9000ms. This seemed to work.

Something happens within the manager when you have over a certain amount to scan.

-Shane
Post #2680
Posted 9/5/2009 6:04:14 AM


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Something happens within the manager when you have over a certain amount to scan.

This could be the case. We don't have that' many computers to test with. We have about mix of about 20 Vista/XP/2008/2003 Hyper-V virtual machines that we use for testing. In our test we haven't seen the problem described in this thread, but again we haven't tested against 100+ computers.

By any chance, can we get access to your network via VPN and run VNC/RDP/SSH status updater against your computers? We don't even need to know their VNC password to run the scan and of course we will be willing to sign an NDS, etc. If it's possible please email to support@s-code.com so we could discuss it further.



Kindest Regards,
SmartCode Solutions Support

Post #2681
Posted 10/1/2009 7:59:29 AM
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The status check appears to be working again in 5.0.10 - tried it on 2 different installs and it looks good.

Thanks!

Post #2711
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