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Forum Member
 
Group: Forum Members
Last Login: 5/19/2008 8:40:31 AM
Posts: 36,
Visits: 91
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Here is the situation. Launch VNC Manager. I can open an RDP session and spend all day in that session without a problem. If I launch a second session session I can send all day in that session. Once I switch away from a session I no longer seem to have keyboard/mouse access to that session. The video is still active because I can watch the screensaver activate. I have found that I can reactivate the keyboard and mouse by selecting "Separate Window". Keyboard and mouse now work. If I reattach the Window all still work and I can move back and forth between sessions.
I don't have a copy of beta 1 (first version) so I don't have a way to test this against my current install but I did not experience this until the update to 4.0.20. Installed 4.0.30 today and no change.
I'm not sure what I can do here for troubleshooting. Let me know what I can do to help. I would like to try the first beta to see if this is something new.
This Windows XP SP2 and .NET 3
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 6:44:31 PM
Posts: 780,
Visits: 1,238
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This bug has been fixed in the v4.0.4.0. Meanwhile instead of the Separate Window command you can just click on the Tab key.
Kindest Regards,
SmartCode Solutions Support
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Forum Member
Group: Forum Members
Last Login: 5/19/2008 8:40:31 AM
Posts: 36,
Visits: 91
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| Tab sometimes works but most of the time I need to detach and re-attach.
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Forum Member
Group: Forum Members
Last Login: 6/25/2008 8:22:21 AM
Posts: 25,
Visits: 62
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| I just upgraded from 4.0.1 to 4.0.3 and I am seeing this happen so often that I may have to go back to version 4.0.1. Going back and forth from tabs does not give me mouse and keyboard control back only seperating the window.
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 6:44:31 PM
Posts: 780,
Visits: 1,238
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I'm really sorry for the inconveniences caused by this bug  I'm not sure why the Tab key workaround isn't working for "zarthan", but in our tests it allows to work around the bug all the time. It’s just that in some cases you have to click Tab key more than once until the focus moves to the right pane with a viewer control.
Kindest Regards,
SmartCode Solutions Support
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Forum Newbie
Group: Forum Members
Last Login: 1/16/2008 12:45:38 PM
Posts: 1,
Visits: 2
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I have the same problem. Nothing works until I disconnect and then reconnect. What a pain!
Todd A Reibling
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