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Forum Guru
 
Group: Forum Members
Last Login: 2/12/2009 8:16:06 AM
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it's possible for you to send me a simple client project to test it in my solution? doing this we can know if the problem depends by my fault.
Maybe i wrong some configuration parameters.. i don't know.. Perhaps you could install a trial version of the VNC Manager? It uses ViewerX as built-in VNC clients and allows to configure all ViewerX settings.
Regards,
----
Alex Morozov
Chief Software Engineer
SmartCode Solutions
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Forum Newbie
Group: Forum Members
Last Login: 5/23/2008 1:18:49 AM
Posts: 9,
Visits: 15
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Hi Alex
Apologies in the delay in getting back to you - I've tried running an overnight test with VNC Manager and this works ok.
The Access application still freezes up after 3 mins or so. The code I'm using is:
'Connect VNC Viewer
[IP].Value = [Form_Login]![txtIP].Value
'MsgBox ("Connecting to: " + [IP])
DoCmd.OpenForm "Connecting"
Pause (0.5)
Remote.Height = 6532
Remote.Width = 8709
Remote.HostIP = [IP].Value
Remote.MsPassword = "1hateRadmin"
Remote.MsUser = "UltraVNC"
Remote.MsDomain = "DBF"
Remote.Port = "5900"
Remote.Password = "car8bear"
If [View].Value = True Then
Remote.ViewOnly = True
Else
Remote.ViewOnly = False
End If
If [Stretch].Value = True Then
Remote.StretchMode = SSM_NONE
Else
Remote.StretchMode = SSM_FREE
End If
Remote.Connect
'End VNC
The ocx control is drag and dropped onto the Access form I'm using and is called Remote.
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 7:10:09 PM
Posts: 1,163,
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Kevin,
we will try to reproduce the problem with Access here. Let me ask you what ViewerX build number do you use? Also when you are trying to reproduce the problem, do you have Screen Stretching turned on? The reason I'm asking is because about 7 months ago there was a bug with screen stretching: ViewerX wasn't releasing GDI handles. Eventially the client computer would run out of GDI handles and the application would freeze. So I'm wondering if this is the same problem that you are expirinecing.
Kindest Regards,
SmartCode Solutions Support
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Forum Newbie
Group: Forum Members
Last Login: 5/23/2008 1:18:49 AM
Posts: 9,
Visits: 15
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Hi
I've just checked and I've got the StretchMode set to SSM_NONE so I guess not...
Is there any other config I should check?
Thanks
Kev
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 7:10:09 PM
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Kev,
I tried to create an Access application, but since it was my first ever attempt in Access programming it wasn't very successful  Could you just send us some ready to use simple Access application, which could be used to reproduce the problem?
Kindest Regards,
SmartCode Solutions Support
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Forum Newbie
Group: Forum Members
Last Login: 5/23/2008 1:18:49 AM
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Hi
Here you go - all you need to do is put in the IP of the computer.
There's some code behind the connect button that's got the username etc...
If you need any help then let me know.
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 7:10:09 PM
Posts: 1,163,
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Thanks! I ran the application in Access 2007. A remote computer had media player opened playing c:\windows\clock.avi file (this is kinda our ultimate test when we run overnight tests on ViewerX ). So anyway, I connected to the computer in using with screen stretching on and off and left the access running for about 10 minutes. In both cases the used memory amount stayed at pretty much value and Access didn't hang.
By the way, you didn’t answer, what ViewerX build number are you using?
Kindest Regards,
SmartCode Solutions Support
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Forum Newbie
Group: Forum Members
Last Login: 5/23/2008 1:18:49 AM
Posts: 9,
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Hi
I'm using version 2.9.
What we are experiencing is that when the supervisor is using this to quality monitor they get 2-4 calls in and then we get this looping memory crash.
This takes about 15 - 20 minutes - any chance you could rerun this test for say, 30 mins?
We are also using Access 2003.
Out of interest, what's the spec of your test machine?
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Supreme Being
Group: Administrators
Last Login: Yesterday @ 7:10:09 PM
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This takes about 15 - 20 minutes - any chance you could rerun this test for say, 30 mins?
sure...it's actually 9:30PM here now, so I'll just leave the test running for the night...
Out of interest, what's the spec of your test machine?
Vista Ultimate SP1 32 bit, 4GB RAM
Kindest Regards,
SmartCode Solutions Support
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Forum Newbie
Group: Forum Members
Last Login: 5/23/2008 1:18:49 AM
Posts: 9,
Visits: 15
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Hi
Any update in this?
The machines I'm running this on are Athlon 4200+ (Dual Core) on XP SP2 with 2GBs of Ram.
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