The VNC Manager - SmartCode Solutions Forum / SmartCode VNC Manager / Bug Reports

Error creating local image of screen

dayjelkc — Mon, 12 May 2008 10:58:13 GMT

"Error creating local image of screen" ... I get this error when I try to put more than 20 images into Thumbnails view. I don't think I got this error with versions 3.x (now running 4.0.10). Any ideas?

VNC Listening Error

ToyMaster458 — Wed, 30 Apr 2008 07:22:14 GMT

I am getting errors with the VNC listening after a period of connection

VNC server address: .

rdr::SystemException: read: Unknown error (10054)

Scanning for computers

dayjelkc — Fri, 14 Sep 2007 10:02:58 GMT

I don't think this is necessarily a bug with VNC Manager, but I was wondering why when I scan for computers, the old computer name shows up instead of the name I changed it to last month.

Thanks,
Jim

VNC Manager Enterprise on Vista Ultimate SP1

JamesC — Mon, 21 Apr 2008 17:13:12 GMT

Hi,

Just installed 04.00.07.00 and when we try and connect to an XP machine using VNC quick connect it crashes with a memory exception...

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.AccessViolationException: Attempted to read or write protected memory. This is often an indication that other memory is corrupt.
at System.Reflection.Assembly._nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
at System.Reflection.Assembly.nLoad(AssemblyName fileName, String codeBase, Evidence assemblySecurity, Assembly locationHint, StackCrawlMark& stackMark, Boolean throwOnFileNotFound, Boolean forIntrospection)
at System.Reflection.Assembly.InternalGetSatelliteAssembly(CultureInfo culture, Version version, Boolean throwOnFileNotFound)
at System.Resources.ResourceManager.GetSatelliteAssembly(CultureInfo lookForCulture)
at System.Resources.ResourceManager.InternalGetResourceSet(CultureInfo culture, Boolean createIfNotExists, Boolean tryParents)
at System.Resources.ResourceManager.GetObject(String name, CultureInfo culture, Boolean wrapUnmanagedMemStream)
at System.Resources.ResourceManager.GetObject(String name, CultureInfo culture)
at SmartCodeVnc.Properties.Resources.a0()
at SmartCodeVnc.Controls.BrowseableTextBox.a()
at SmartCodeVnc.Controls.BrowseableTextBox..ctor()
at SmartCodeVnc.Controls.LookupCredentialEditor..ctor()
at c9.a()
at c9..ctor(dq A_0, b9 A_1, String A_2, fa A_3)
at dm.a(a A_0)
at dm.a(String A_0, fd A_1)
at au.a(Object A_0, ToolClickEventArgs A_1)

Its a fairly clean install and we can connect to the machine in question from XP ok.

JC

"Too many security failures" with RealVNC 4.1

Bob Hartung — Mon, 21 Mar 2005 12:36:29 GMT

I've downloaded RealVNC v 4.1 Free Ed. and installed it on a Win2000(sp5) server to test it. Initially everything worked fine but then I started getting the error message "Too many sercurity failures. Do you wish to attempt to reconnect to 172.16.1.20? Yes/No". I found that it never works to answer yes, regardless of how long you wait for the security block to time-out. The only thing that does work is killing the VNC service and then restarting it.

I finally removed v4.1 and re-installed v4.0 and the problem stopped entirely.

The reason I'm posting this problem to this forum is that I am using VNC Manager v2.5.73 and I have VNC set to check for server status every 15 minutes. I'm also using VNC authentication for access. Is there a chance that VNC Manager's status checking is somehow triggering RealVNC 4.1's tighter security?

For reference, here's a reply regarding the problem when I posted a question regarding this to the RealVNC discussion group. In particular, the last paragraph suggesting non-authenticated communication between my PC and the targer server.

Bob,

"Too many security failures" indicates that the IP address from which you
are connecting has been making lots of connections to the VNC Server that
didn't end up being successfully authenticated.

This is a security feature designed to prevent dictionary attacks on
servers, by preventing machines from making large numbers of connections to
a server over a short period of time.

The message is triggered by 5 failed authentication attempts, at which point
a 10 second lockout is applied before the next attempt is permitted. The
next failed attempt causes the timeout to be doubled.

Given that (I assume) you are seeing this message in spite of supplying
correct credentials each time you try to log in, and that once you see the
message you never again get the chance to enter a password, it sounds like
something is connecting to the server from the same IP address as your
viewer machine and is not authenticating, hence causing the failures.

VNC 4.0 was less secure in this respect, by default, hence the different
behaviour.

Cheers,

Wez @ RealVNC Ltd.

SmartCode VNC Manager no longer opening

pkoser — Sat, 26 Jan 2008 11:26:36 GMT

When I open Smartcode VNC Manager I get an error message "Smartcode VNC Manager has encountered a problem and needs to close." I have tried uninstalling and reinstalling same problem. Win XP and Smartcode has been working just fine for several months. Any idea what is causing this!

Uninstall from 3.6.19.x throws error

jreynolds — Wed, 23 May 2007 13:13:16 GMT

We deployed UltraVNC from version 3.6.18.x to clients throughout our enterprise - also using the uninstall feature. We recently upgraded to the new version, 3.6.19.x. Now, we receive the error,

[quote]Exception from HRESULT: 0x800706BE[/quote]

when trying to uninstall a version which was rolled out using 3.6.1.8.x. This happens on all of our machines.

We were told by tech support to ensure that firewalling was off, ports were open, etc; we have group policies which ensure none of that is a problem.
[i]We don't need to read the faq; none of it applies in this case.[/i]
We didn't do any kind of original exotic deployment - everything was very straight forward.

Anyone have any ideas? Thanks!

File Transfer Error SC UltraVNC 1.0.2 - 4.0.1.0b

graemelucas — Wed, 14 Nov 2007 18:22:28 GMT

Hi All,
we've recently purchased SC VNC Manager with the intent to use it across our 700 PC Enterprise network.

At the moment we're testing the software with some select PC on the domain.

I'm using SC VNC Manager version 4.0.1.0b and are having trouble specifically with file transfer.

Each server is configured to use VNC Authentication, not NTLM, rolling out Smartcode UltraVNC 1.0.2 is fine and browsing the computers seems to be okay.

The problem is when I open the file transfer, it briefly says 'Connecting...', but then throws up an error message;

VNC server address: x.x.x.x
rdr:SystemException: read: Unknown Error (10054)
[ OK ]

When I click okay it closed the file transfer and the viewer....

I've tried looking the settings, the default ntlm credentials are set and working (rolling out and uninstalling are okay).

This one's got me stumped, any suggestions..

Both pc's are running xp SP2.

Thanks in advance.

Showing Remote Users Logged in

iampedro — Tue, 20 Nov 2007 07:19:40 GMT

Since I am connecting to my servers over the internet to my data center how can I use the feature which will show me which users are logged in. Every single time it give me the error.

"The network path was not found."

What do I need to have installed or tell me..

Smartcode VNC Manager 3.6.24 constantly forgetting passwords

Jasonehand — Wed, 17 Oct 2007 11:34:09 GMT

We have the latest version installed and have pushed out the clients to about 50 or so pc's already. We set the same password for each pc to keep it simple. When we try to connect from the domain list on the left, it will quite frequently say there is no password set, please reset the password, this has to be done quite a bit, not sure why it is not remembering the password on the client pc. Any help is appreciated. thanks.

Jason

Download Volume 8GB per day!!!

schola — Fri, 21 Sep 2007 07:26:44 GMT

some time ago I tested the VNC-Manger Enterprise Edition v3.6.20.0 and everything was fine. I made a backup and after I bought a license I installed the newest updates to v 3.6.23.0.
Since then the download volume of this pc went up to 3-8GB per day although I didnt make any changes to the VNC Manager. We have about 40 PCs in the Thumbnail View and I set the update of the view to 900 seconds as well as the screenshots which are in very low quality and use only about 300MB per day.
Now I changed the version back to v3.6.20.0 but still the download volume is about 7GB per 24 hours.

There are no viruses on the pc and nothing else is running on this machine, no other downloads.

The other thing is: The thumbnails dont refresh themselves after 900 seconds, like I set it. Only after pressing F5, but thats no solution at all...

Are there any wrong settings, how much download volume do you have, please help me!

Cheers
Schola

[FIXED] VNC window fails to show scrollbars

jafmuse — Wed, 19 Sep 2007 14:00:43 GMT

I have a strange problem I've noticed for the last few weeks. When I make an initial connection to a VNC server, the view window doesn't show scrollbars (even though there is insufficient vertical space and part of the screen is cut off). Once I disconnect, I am able to reconnect and the scrollbars appear as they should.

Dosen't let me connect says I need permission

iampedro — Thu, 13 Sep 2007 09:11:38 GMT

Here is the error that I am getting and it works just fine if I log in with the RDP that is built in with windows vista but it isn't working for some reason with SmartCode VNC Manager the latest one. E-mail Yury or something to figure out why this is happing...

VNC Listening

ToyMaster458 — Thu, 23 Aug 2007 23:35:31 GMT

When ever I try to receive more then one connections from the same originating public IP I get a application error.

Missing computers from Domain List

hey137 — Fri, 03 Aug 2007 10:06:31 GMT

I have an unusual problem that seemed to show up with my last upgrade. To connect to my average user, I use the list located within entire network -> domain. This has been working well for me, I only have about 75 desktop's in the list. When computers need more help, I have a folder for working computers under registered computers that I drag computers there for quick access. In the old version I was able to remove computers from this list without effecting my entire network -> domain list. However it seems that after the upgrade, when I remove computers from this 'working folder', they remove themselves from my domain list as well. This is becoming a problem - has anyone else seen this? I am seriously considering trying to go back one version. :angry:

I am running Enterprise Edition V. 3.6.21.0

Any help would be great - thanks.

Kelli

vpn - error log

iampedro — Tue, 31 Jul 2007 16:35:37 GMT

I was connected via rdp to current secessions and then I connected via vpn and then the scession's were un avaible I tried to enable and touch it but I recived and error so I closed the rdp secssion and then I recived this error.

Could there be better error handling for this version for this type of problem.

Here is the error message I recived, "

See the end of this message for details on invoking
just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text **************
System.Runtime.InteropServices.COMException (0x80004005): Error HRESULT E_FAIL has been returned from a call to a COM component.
at MSTSCLib.IMsRdpClient.Disconnect()
at AxMSTSCLib.AxMsRdpClient.Disconnect()
at SmartCodeVnc.MainForms.a.bf()
at SmartCodeVnc.MainForms.h.a(Object A_0, CancelableMdiTabEventArgs A_1)
at Infragistics.Win.UltraWinTabbedMdi.UltraTabbedMdiManager.OnTabClosing(CancelableMdiTabEventArgs e)
at Infragistics.Win.UltraWinTabbedMdi.UltraTabbedMdiManager.InvokeEvent(TabbedMdiEventIds eventId, EventArgs e)
at Infragistics.Win.UltraWinTabbedMdi.MdiTab.Close()
at Infragistics.Win.UltraWinTabbedMdi.MdiTabGroup.MdiTabGroupManager.CloseButtonClick()
at Infragistics.Win.UltraWinTabs.TabCloseButtonUIElement.ButtonClick()
at Infragistics.Win.ButtonUIElementBase.OnClick()
at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object sender, MouseEventArgs e)
at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender, MouseEventArgs e)
at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent eventToProcess, EventArgs e)
at Infragistics.Win.UltraControlBase.OnMouseUp(MouseEventArgs e)
at Infragistics.Win.UltraWinTabbedMdi.MdiTabGroupControl.OnMouseUp(MouseEventArgs e)
at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
at System.Windows.Forms.Control.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativewindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativewindow.WndProc(Message& m)
at System.Windows.Forms.Nativewindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

************** Loaded Assemblies **************
mscorlib
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
----------------------------------------
VNCManager
Assembly Version: 3.6.21.0
Win32 Version: 3.6.21.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/VNCManager.exe
----------------------------------------
System.Windows.Forms
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
System.Drawing
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Infragistics2.Win.UltraWinToolbars.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinToolbars.v7.1.DLL
----------------------------------------
Infragistics2.Win.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.v7.1.DLL
----------------------------------------
Infragistics2.Shared.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Shared.v7.1.DLL
----------------------------------------
Infragistics2.Win.UltraWinTabbedMdi.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinTabbedMdi.v7.1.DLL
----------------------------------------
System.Design
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Design/2.0.0.0__b03f5f7f11d50a3a/System.Design.dll
----------------------------------------
Xheo.Licensing
Assembly Version: 2.1.5000.0
Win32 Version: 2.1.5000.30
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Xheo.Licensing.DLL
----------------------------------------
SmartCode.VMGoodies
Assembly Version: 3.6.20.0
Win32 Version: 3.6.20.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.VMGoodies.DLL
----------------------------------------
ViewerX
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/ViewerX.DLL
----------------------------------------
SmartCode.Shared
Assembly Version: 3.6.20.0
Win32 Version: 3.6.20.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.Shared.DLL
----------------------------------------
System.Configuration
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
Infragistics2.Win.UltraWinExplorerBar.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinExplorerBar.v7.1.DLL
----------------------------------------
SmartCode.Images
Assembly Version: 3.6.20.0
Win32 Version: 3.6.20.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.Images.DLL
----------------------------------------
Infragistics2.Win.UltraWinEditors.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinEditors.v7.1.DLL
----------------------------------------
Infragistics2.Win.UltraWinTabControl.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.UltraWinTabControl.v7.1.DLL
----------------------------------------
Infragistics2.Win.Misc.v7.1
Assembly Version: 7.1.20071.1045
Win32 Version: 7.1.20071.1045
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Infragistics2.Win.Misc.v7.1.DLL
----------------------------------------
SmartCode.ViewerX
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.ViewerX.DLL
----------------------------------------
SecureBlackbox
Assembly Version: 5.0.0.106
Win32 Version: 5.0.0.106
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SecureBlackbox.DLL
----------------------------------------
System.Web
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.833 (QFE.050727-8300)
CodeBase: file:///C:/Windows/assembly/GAC_32/System.Web/2.0.0.0__b03f5f7f11d50a3a/System.Web.dll
----------------------------------------
System.Web.Services
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/System.Web.Services/2.0.0.0__b03f5f7f11d50a3a/System.Web.Services.dll
----------------------------------------
Accessibility
Assembly Version: 2.0.0.0
Win32 Version: 2.0.50727.312 (rtmLHS.050727-3100)
CodeBase: file:///C:/Windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
----------------------------------------
AxMSTSCLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/AxMSTSCLib.DLL
----------------------------------------
AxVMRCClientControlLib
Assembly Version: 1.1.603.0
Win32 Version: 1.1.603.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/AxVMRCClientControlLib.DLL
----------------------------------------
MSTSCLib
Assembly Version: 1.0.0.0
Win32 Version: 1.0.0.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/MSTSCLib.DLL
----------------------------------------
Microsoft.VMRCClientControl.Interop
Assembly Version: 1.1.603.0
Win32 Version: 1.1.603.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/Microsoft.VMRCClientControl.Interop.DLL
----------------------------------------
SmartCode.RemoteManager
Assembly Version: 3.6.20.0
Win32 Version: 3.6.20.0
CodeBase: file:///C:/Program%20Files/SmartCode%20Solutions/VNC%20Manager%20(Enterprise%20Edition)/SmartCode.RemoteManager.DLL
----------------------------------------

************** JIT Debugging **************
To enable just-in-time (JIT) debugging, the .config file for this
application or computer (machine.config) must have the
jitDebugging value set in the system.windows.forms section.
The application must also be compiled with debugging
enabled.

For example:

When JIT debugging is enabled, any unhandled exception
will be sent to the JIT debugger registered on the computer
rather than be handled by this dialog box.

rdr::EndOfStream breaks VNC links

redRazor — Fri, 20 Jul 2007 18:33:27 GMT

Out of some 10 servers, I have about four that, when I create a thumbnail view and/or full screen VNC connection, both will crash after a random amount of time with a box that states "SmartCode VNC Viewer (yellow triangle with !) VNC server address: SERVERNAME. rdr::EndOfStream".

Immediately afterwards I can reconnect with no problem, but after another random amount of time the same issue always occurs, and always with the same servers.

No commonality between breaking servers, that is different from the servers without the issue. I have uninstalled previous VNC clients and re-installed the SmartCode VNC built-in RealVNC on all servers so all are configured identically.

Just upgraded to 3.6.21.0 and will see if that helps. Previous version was 3.6.19.1.

VNC Manager Crashing

nastech — Wed, 30 May 2007 11:15:54 GMT

VNC manager keeps crashing. No set amount of time but always when I am working. It can set idle for days, and then work for a few minutes and then crash. The error that I am getting is:
[b]EventType clr20r3, P1 vncmanager.exe, P2 3.6.19.1, P3 464d323a, P4 system.drawing, P5 2.0.0.0, P6 4333aeaf, P7 17e, P8 20, P9 system.argumentexception, P10 NIL. [/b]
So far today it has crashed 4 times. Also I have upgraded several times and the problem seems to keep rolling along with me. It started with version 3.6.16.0 and has lasted to the newest 3.6.19.1.

FIX: VNC viewer crashes when running in the stretched mode

Support (s-code) — Tue, 14 Nov 2006 22:52:00 GMT

The fix resolves two issues:

VNC viewer crashes when "Screen Stretch" mode is On
VNC viewer repainting problems when "Screen Stretch" mode is On

To apply the fix please download the following file:
http://www.s-code.com/download/vm35_fixes/scvncctrl.dll

Close the VNC Manager if you have it running.
Copy the file to the VNC Manager installation folder. (Default: c:\Program Files\SmartCode Solutions\VNC Manager (Enterprise Edition))

If you had the above described problems, please let us know if how the VNC Manager works with the fix applied.

Application has failed to start because the application configuration is incorrect

riyazgomes — Thu, 10 May 2007 06:23:21 GMT

Im getting the error when I try to run the enterprise or standard demo "Application has failed to start because the application configuration is incorrect. Reinstalling the application may fix the problem"...I have tried reinstalling but nothing works.

Thanks.

Constantly forgetting passwords

DaWolfey — Tue, 05 Dec 2006 14:42:47 GMT

I am finding that VNC Manager does not like to save all the passwords.

I set a password for a group and set all the machines within it to use the group password.
They then switch back to "this computer properties" seemingly at random.

Also, if I set or change a password for a given machine, sometimes it will forget it, or go back to the previous password.

And finally, though far less frequent, the SSH tunnel password will be forgotten too.

Running VNC mgr inside of VNC mgr RDP session is very poor

ckpaulino — Mon, 02 Apr 2007 08:56:12 GMT

VNC Manager 3.6.16.0

When out of the office, I use a Verizon broadband wireless card to run a VNC Manager RDP session to a system at my office. Within this session, I run VNC Manager on the system which is in the office to connect to other office servers (mostly RDP).

The problem is that I experience very poor VNC Manager performance. The screen fails to update after I do something usually until I move the mouse outside of the remote VNC Manager window. Often, the toolbars of the VNC Manager go blank and do not come back until closing the app and re-opening it. Basically the product I purchased is unusable in this scenario. I would expect that things may move slowly due to the wireless speed and latency, but it's much worse than that.

I do the same exact things with Microsoft's free Remote Desktops mmc console (which I don't like) and everything draws just fine inside the remote office system, so I know this issue is coming from VNC Manager.

I think someone from s-code told me this is due to "infragistics"? Anyway, it's still not fixed and I would like to know when it will be? I am very happy with the product when not running VNC Manager inside of another VNC Manager.

Thanks.

Version 3.6.16.2 ask for Password during startup

intellekta — Sat, 31 Mar 2007 05:57:27 GMT

Hello,
when i have one vnc connection in thumbnails with a parent group setting password and close and start vnc manager i got the password dialog for this connection but i think vnc manager should take the password from the conections parent group setting.
Thanks in advance
Uwe Cramer

Version 3.6.16.2 crashes nic interface in win XP sp2

intellekta — Sat, 31 Mar 2007 06:03:16 GMT

Hello,
when i running vnc manager over some hours the nic connections fails to all lan connections and the taskmanager shows no activ lan connections. Deaktivating and then activate the lan connection does not work. restart windows is required.
Thanks in advance
Uwe Cramer

can't do dynamic search

djman37 — Fri, 23 Mar 2007 18:27:16 GMT

Can't do dynamic searches, the toolbars aren't there.

Enterprise edition Version 3.6.16.0, registered.

[URL=http://img254.imageshack.us/my.php?image=tbscmgrkh0.jpg][IMG]http://img254.imageshack.us/img254/432/tbscmgrkh0.th.jpg[/IMG][/URL]

Vista Support ?

cconnor — Sat, 02 Sep 2006 13:54:26 GMT

I see before that when Vista was bought up you said you'd look at it when RC1 was about. Guess what was released yesturday. Well I for one would love to be able to use it on my Vista machine, so when does the debuging start ?

Right now it loads fine but when you try to connect to any RDP client you get the following error -[code]Unable to get the window handle for the 'AxMsRdpClient' control. Windowless ActiveX controls are not supported.[/code]

smartcode focus on taskbar, but not in foreground

fritz — Thu, 08 Feb 2007 15:00:57 GMT

Sometimes the Smartcode application is running and shows as focused on my Windows taskbar, but its behind other windows on my desktop. I have to either bring something else into focus, then go back to smartcode, or click the smartcode task a few times to minimize and re-maximize it to the foreground. It only happens with this application.
Annoying.

compuer domain problem... bleeding over from other servers?

AaronAnderson — Tue, 31 Oct 2006 08:10:55 GMT

[img]http://waxgroove.com/web-pictures/domainproblem.png[/img]

I have a LONG list of servers. The first second one the list is in a domain called ABLWCPAS. This domain is specified in the properties.

Some, around 40 percent, of my other registered servers will try to log in as ABLWCPAS\Administrator and the specified password for the CORRECT account. Which leaves me having to change the login information under "RDP options" I have to change the username to DOMAIN\Administrator

Has anyone had a similar experience? Is there a fix?

Corrupt Video Hook Driver installation via deployment wizard

bitbyte — Fri, 19 Jan 2007 16:33:01 GMT

I'm currently evaluating VNC Manager (Enterprise edition) for use in our server environment.

We are using a mixture of HP Proliant servers including a C class bladecenter.

When I use VNC Manager to push an installation of UltraVNC to a server, the video hook driver doesn't install correctly. Even though the deployment wizard logs no errors during the install.

If I launch the Service Helper, right click on the icon then go to properties, the first thing I notice in the "WinVNC: Current User Properties" dialog box is that the "Video Hook Driver" box isn't checked, even though in the deployment wizard I told it to do so. If I check this box and click "OK" then go back into the properties it's unchecked again.

Additionally, if I click on the "Check Video Hook Driver" button I see that the version numbers for the 3 components listed in the "Driver Test" dialog box are garbled. You can see a screenshot of it at this link: http://epic.shellfx.net/~bitbyte/vnc.jpg

If I go in and manually run the driver installation batch file in the UltraVNC folder, it fixes the problem. But it's hardly a good solution for deploying to 150+ servers. I get this problem on all of the server types I've tried it on. Additionally, if I do a manual install of UltraVNC using the software downloaded from UVNC, it works fine.

I've tried this same process using both versions 3.5 and 3.6 beta with the same result.

Thanks for your input.

Bandwidth issues

monkey628 — Wed, 10 Jan 2007 14:53:24 GMT

I have VNC v3.5 install. Currently using it to monitor 15 computers. Theses 15 computers are not on local LAN and are all located on remote WAN connections with limited bandwidth.

I want to monitor these 15 computers using thumbnail view. I set the settings to get a updated view every 900 sec (every 15 minutes). for some odd reason, the software is still taking up about a consent 200K bandwidth on my WAN. The bandwidth increase as I add more computers to the thumbnail view (or decrease as I remove each computer from the thumbnail view). The refresh time setting does not seem to affect the bandwidth at all. Looks like the software is constantly connected to the remote compouter instead of checking every 15 mins. Did I do something wrong? Any solutions or setting I should apply to decrease the bandwidth usage?

thumbs and full size screen shots dont work

wookey — Wed, 10 Jan 2007 06:31:49 GMT

hi, when i add pcs to the thubmnail view, the pictures have blocks of random colour on them, also this happens if you take a screen shot of a workstation. pic attached. has anyone seen this before?

[url=http://www.shs.wilts.sch.uk/screen.jpg][/url]

Common Language Runtime Debugging Services

terryd — Wed, 20 Dec 2006 12:25:09 GMT

"Application has generated an exception that cold not be handled

Process id=0xe4c (3660), Thread id=0x72c (1836)"

I am not sure that this is actually a bug, maybe a clash with something else?

Has anyone got any ideas pleas?

Thanks - Terry

Memory Usage

DaWolfey — Wed, 06 Dec 2006 04:55:05 GMT

I leave VNC Manager open all day and connect to many servers during that day constantly connecting, disconnecting etc.

I notice after a while the memory usage keeps increasing. Yesterday, after one day, it was using 200mb.
While I simply closed VNC Manger and reopened it (where it went back down to 50mb) I thought it best to mention it!

If it helps, I connect to both VNC and RDP servers and use SSH tunnels extensively.

Remote Execute in display

dayjelkc — Wed, 15 Nov 2006 19:31:05 GMT

I've used VNC Manager in the past, and I'm evaluating the new version. I came back particularly because of the remote execution feature, which would come in handy for the computer lab where I teach (so will the blank remote screen feature of UltraVNC, if you ever incorporate that!). I've solved a number of issues with connectivity, but I'm having troubles with Remote Execute Tool. The example tools--ipconfig /all, and Show computer name--work fine, but when I try to launch, say, Notepad on a remote computer, it just hangs. After several failed attempts, I noticed on the remote machine in the Task Manager that the process had started for notepad, but I wasn't seeing the app in the display. Am I missing something? Is this not possible?

I appreciate your help!

Jim

VNC Manager still crashes frequently when in fullscreen with stretch remote screen enabled

korin — Thu, 26 Oct 2006 17:07:27 GMT

When connected to a remote VNC server, if the display is put into full screen mode and the Stretch remote Screen option is selected, the VNC manager program will crash. This occurs almost every time, although it sometimes will work for several minutes before finally crashing. This has been experienced since at least ver. 3.5.0

VNCManager version 3.5.25.0
VNC server: Ultr@VNC 1.0.2

Password prompt with UltraVNC DSMplugin

ckpaulino — Tue, 24 Oct 2006 23:31:58 GMT

The connection property setting for predefining a VNC password is not used when you connect with DSMplugin. A password prompt always comes up. Connecting to systems without using DSMplugin security does not prompt for password as desired. I'm using the VNC Manager Enterprise version downloaded today, but was like this in the last version too. I'm using UltraVNC 1.2 for server and recommended version of DSMplugin.

Executing remote command with support files

red — Tue, 26 Sep 2006 11:57:20 GMT

Right now if you execute a remote command and you have a support file that VNC Manager can't find, it just skips the file and continues on. My command absolutely requires the file so if it's not there I have to cancel the command and wait a very long time before the program is stopped and I can use VNC Manager again. There should be that if the support file isn't there then the command doesn't execute.

RDP Options - Local Resources

xotical — Fri, 15 Sep 2006 10:58:04 GMT

After I upgrade my app from 3.0 Enterprise to 3.5 Enterprise. I can not save the RDP Options-> Local Resources -> Disk drive mapping option. Everytime I restart my app all the mappings cleared for all entries.

Execute Remote Command Tool

red — Tue, 12 Sep 2006 17:35:37 GMT

I am having an issue executing a remote command. It is a basic install the command is msiexec.exe and I get this error.

FAILED TO EXECUTE REMOTE TOOL. OBJECT REFERENCE NOT SET TO AN INSTANCE OF AN OBJECT.

That looks like a .NET error to me so I thought I would bring it up here.

Adam

VNC Manager 3.5.21.0 Toolbars

cconnor — Sun, 10 Sep 2006 17:23:02 GMT

VNC Manager 3.5.21.0 does not remmber the location of the Toolbars. I move them either to be verticaly set on the left or to be no loaded at all. As soon as I re-load VNC Manager they're back to where they started :(.

Smally Bug ?