Switching from RDP to VNC Problem


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By Bob Hartung - Thursday, March 29, 2007
I've just recently started to use RDP through VNC Manager, generally when VNC has failed to connect for one reason or another. However, when I try to connect to the same machine later trying to use VNC, I get the error message

Connection Closed. The VNC server has reported an emtpy desktop size.

If I reboot the remote PC that I was trying to connect to, I'm able to connect with VNC again.

I searched the VNC and UltraVNC forums and didn't find any mention of this so I'm thinking this is some kind of configuration problem on my part.

TIA
By Yury Averkiev (s-code) - Thursday, March 29, 2007
Bob,
it's not a problem on your side but a bug in VNC server software. We discovered this problem about two years ago. Normally when a VNC client connects to a VNC server, the server computer would send its desktop size  (width x height). The message you are seeing occurs when a VNC server reports 0x0 screen size. We did found out what was causing it and how to reproduce it...but I cannot remember at the moment what was it. I'll try to search our old support emails, maybe I'll find something...