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Smartcode VNC Manager 3.6.24 constantly... Expand / Collapse
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Posted 10/17/2007 11:34:09 AM
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Last Login: 1/28/2008 11:45:26 AM
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We have the latest version installed and have pushed out the clients to about 50 or so pc's already. We set the same password for each pc to keep it simple. When we try to connect from the domain list on the left, it will quite frequently say there is no password set, please reset the password, this has to be done quite a bit, not sure why it is not remembering the password on the client pc. Any help is appreciated. thanks.

Jason

Post #1690
Posted 10/17/2007 12:04:43 PM


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Jason,
could you please provide list of test steps to reproduce this problem?



Kindest Regards,
SmartCode Solutions Support
Post #1692
Posted 10/17/2007 12:42:57 PM
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Either when i try to log in to my list of Registered computers, or from the network domain list that is automatically scanned on program launch: i get the message stating that a password has not been set, please reset password. After i right click on the computer, select VNC Password Reset Wizard and reset the password, then i am fine and can connect no problem, but i am constantly running into this where i occasionally have to reset the passwords on some pc's to get access to them. Not sure if it's our network or anything, but am looking here first to see if anyone else is running into this issue.
Post #1693
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